Control or Ownership? Either Way, the Customer Has It (Or Both)! - Story From: CRM Outsiders
Without dragging us all back to a debate on the definition of Social CRM, it might be a good time to re-open the whole ‘control versus ownership’ part of the conversation. Back in July 2009, Paul Greenberg put his stake in the ground definition of Social CRM. During the year that followed, some took issue [...]
Categories: Customer Loyalty, On-Demand CRM, Social Business, Social CRM, SugarCRM, Uncategorized, advertising, social media Tags: CRM Reviews, SugarCRM
Goldman execs fire back against Senate
Senators blasted Goldman Sachs executives over their role in the U.S. financial crisis, with one senator likening them to Vegas gamblers. WATCH LIVE
- Goldman execs fire back CNNMoney
- Key power players CNNMoney
- Read their statements (PDF): Blankfein | Tourre | Swenson | Birnbaum | Viniar
NEW YORK (CNNMoney.com) — Top representatives from Goldman Sachs endured a fierce attack from lawmakers Tuesday about their business dealings leading up to the housing market collapse.
Senators peppered current and former executives of Wall Street’s top firm with sharp criticisms about its role in the financial crisis, as well as open-ended questions about some of its business dealings just as the U.S. economy was unraveling.
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| Goldman Sachs shares have struggled to recover since the SEC first filed civil fraud charges against the firm on April 16. |
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| Goldman trader Fabrice Tourre, making his first appearance since the SEC’s fraud charges, defended himself at a Senate hearing. |
“You had less oversight than a pit boss in Las Vegas,” said Sen. Claire McCaskill, D-Mo., a member of the Permanent Subcommittee on Investigations, the committee hosting Tuesday’s closely watched hearing.
“There is no doubt their behavior was unethical,” added Sen. John McCain. R-Ariz.
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Categories: CRM, CRM Articles, CRM Basics, CRM Reviews, CRM Technology, Customer Retention in a Recession, Marketing, Sales Management, Search Marketing, Web Based Email Software, Workflow, advertising, online crm, prospecting, search engines, small business, social media, social networking sites Tags: CRM Reviews
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Build Your Own Automatic Selling Machine - Free eBook. Schedule of chapter releases, accompanying videos and webinar schedule here.
Categories: CRM, CRM Articles, CRM Basics, CRM Reviews, CRM Technology, Customer Retention in a Recession, Email Marketing, Marketing, SMB, Sales Management, Web Based Email Software, Workflow, advertising, lead generating, prospecting, sales, sales growth, small business Tags: CRM Reviews
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