Announcement

Now available – Beta of Microsoft Dynamics Marketplace - Story From: Microsoft Dynamics CRM Online Team Blog

www.microsoft.com/dynamics/marketplace

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Be the first to comment - What do you think?  Posted by adminKB - September 20, 2010 at 12:16 pm

Categories: Announcement, microsoft dynamics crm   Tags:

Microsoft Releases Global Beta of Next-Generation CRM Product - Story From: Microsoft Dynamics CRM Online Team Blog

Discover the Power of Productivity with the new Microsoft Dynamics CRM 2011 beta release for cloud-based and on-premises deployments.

http://www.crm2011beta.com

Press release: http://www.microsoft.com/Presspass/press/2010/sep10/09-09MSCRM2011BetaPR.mspx

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Be the first to comment - What do you think?  Posted by adminKB - September 9, 2010 at 6:23 am

Categories: Announcement, microsoft dynamics crm   Tags:

Microsoft Dynamics CRM Named a Leader by Two Independent Research Firms - Story From: Microsoft Dynamics CRM Online Team Blog

Microsoft Dynamics CRM has garnered recognition as a Leader from two leading independent research firms, Gartner Inc. and Forrester Research Inc. Forrester acknowledged Microsoft Dynamics CRM for offering a flexible customer service solution, earning a Leader position in The Forrester Wave™: CRM Suites Customer Service Solutions, Q3, 2010 (July 2010) report, while Gartner placed it as a Leader in the Magic Quadrant for Sales Force Automation (July 2010) report.

You can compare how much Microsoft Dynamics CRM moved from last year’s Gartner MQ for SFA by viewing the 2009 report here.

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Be the first to comment - What do you think?  Posted by adminKB - August 4, 2010 at 8:23 am

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Microsoft Dynamics CRM Cited as a Leader by Independent Research Firm - Story From: Microsoft Dynamics CRM Online Team Blog

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Microsoft Dynamics CRM has earned recognition from Forrester Research Inc., a leading independent research firm, as a Leader in both The Forrester Wave™: CRM Suites For Midsized Organizations,Q2 2010 and The Forrester Wave™: CRM Suites for Large Organizations, Q2 2010 reports. 

According to Forrester, vendors in the Leader category have both a strong product and strategy.  Microsoft Dynamics CRM, specifically received high marks for its native integration with Outlook and being able to work within the familiar Microsoft technology stack. Forrester Research also noted that buyers liked Microsoft Dynamics CRM’s usability, flexibility in deployment options and its quick time to value compared with traditional CRM applications. 

Complete press release can be found here.

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Be the first to comment - What do you think?  Posted by adminKB - June 25, 2010 at 9:46 am

Categories: Announcement, microsoft dynamics crm   Tags:

Microsoft rolls out CRM for Nonprofits - Story From: Microsoft Dynamics CRM Team Blog

The Microsoft Dynamics CRM team has made a Nonprofit Solution for CRM Online available today. The functionality included in the Solution will allow a Nonprofit/NGO to get up and running with a cloud based solution in a few minutes. The price for this...(read more)

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Be the first to comment - What do you think?  Posted by Admin - April 7, 2010 at 9:31 am

Categories: Announcement, CRM Basics, CRM Reviews, CRM Technology, Custom Solution, Customer Centric, Customer Retention in a Recession, Non-Profit, Nonprofit, Workflow   Tags:

Invite: Second xRM Acceleration Lab in Redmond - Story From: Microsoft Dynamics CRM Team Blog

With great success on 1st xRM Acceleration Lab in Chicago last Dec’09, we are ready to host our second xRM Acceleration Lab from 24 to 28 May’10 at the Platform Adoption Center on the Redmond Campus in Washington state. We will be presenting Executive...(read more)

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Be the first to comment - What do you think?  Posted by Admin - March 30, 2010 at 10:17 am

Categories: Announcement, CRM Articles, CRM Online, CRM Reviews, CRM5, Customer Retention in a Recession, Customer Service, Learning, MVP, Mentoring, Preview   Tags:

Microsoft Dynamics “CRM5” Technology Preview Released Worldwide, On Premises and Online

Today is a major milestone in the development of  the next generation of Microsoft Dynamics CRM , code named “CRM5” as we are pleased to announce the availability of the Community Technical Preview 3 (CTP3) for this release.  This CTP is primarily...(read more)

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Be the first to comment - What do you think?  Posted by adminKB - March 25, 2010 at 10:26 am

Categories: Announcement, CRM Articles, CRM Online, CRM Reviews, CRM5, Customer Retention in a Recession, Customer Service, In the news, Partners, Tech Preview   Tags:

CRM Online Signup: Adding User Names - Story From: Microsoft Dynamics CRM Team Blog

We recently discovered that in the current CRM Online signup there were cases where our default scenario did not work as planned. When the user enters his/her Windows Live ID (WLID), the first name and last name of the signup account for the new organization...(read more)

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Be the first to comment - What do you think?  Posted by adminKB - March 4, 2010 at 2:03 pm

Categories: Announcement, CRM Online, Forms   Tags: ,

TechNet 2.0 Rollout - Story From: Microsoft Dynamics CRM Team Blog

I’ve been following Keith Combs’ Blahg , Ramblings from another nerd on the grid , and especially the posts about the rollout of the all-new TechNet 2.0. The first in the on-going series is TechNet 2.0 Is Coming – Join the Conversation . Here’s an excerpt...(read more)

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Be the first to comment - What do you think?  Posted by adminKB - February 24, 2010 at 10:00 am

Categories: Announcement, Blogging, In the news, TechNet   Tags:

The Microsoft Dynamics CRM “Always On” solution from CA - Story From: Microsoft Dynamics CRM Team Blog

John "O’Donnell shares an opportunity for Microsoft Partners. Simple outages planned or unplanned can significantly damage business productivity.  Data loss and downtime translate directly into lost sales and diminished service and support –...(read more)

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Be the first to comment - What do you think?  Posted by adminKB - February 22, 2010 at 11:15 am

Categories: Announcement, Partners   Tags: , ,

Update Rollup 9 for Microsoft Dynamics CRM 4.0 - Story From: Microsoft Dynamics CRM Team Blog

The Microsoft Dynamics CRM Sustained Engineering team released Microsoft Dynamics CRM 4.0 Update Rollup 9 on Thursday, February 11, 2010. The links below will take you to the necessary information about Update Rollup 9. Microsoft Download Center: http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=5869f2b3-d1a0-4f71-8be3-fde6e8053a2e...(read more)

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Be the first to comment - What do you think?  Posted by adminKB - February 19, 2010 at 9:34 am

Categories: Announcement, Business Intelligence, CRM Best Practices, CRM Software, CRM Technology, Contact Management Software, Contact Management Software Free, Contact Management Software Reviews, Documentation, Downloads, International, Rollups, Support, Updates, Web-Based Contact Management Software, web 2.0   Tags: ,