It’s Time For Text Analytics
Here are several excerpts from an excellent post by Bruce Temkins, It’s Time For Text Analytics: At the Clarabridge event this week, I got to spend time with many executives from large companies that were thrilled with the results from their text analytics efforts. While most companies were still in relatively early stages of their deployments, the ROI of [...]
Categories: Brand Monitoring, CRM Best Practices, CRM Technology, Social CRM, text analytics Tags:
