Customer Feedback And The Building of Solid Relationships
Here are several excerpts from a post by Ariel Maayan, the director of professional services at Kampyle, Customer Feedback And The Building of Solid Relationships: Like any successful relationship, the one between an e-tailer and a customer relies on two-way communication. The forward-thinking business owner wants to know what customers are doing on her Web [...]
Categories: CRM Articles, CRM Basics, CRM Best Practices, CRM Reviews, CRM Technology, Customer Loyalty, Customer Retention in a Recession, Customer Service, Customer Survey, Web Based Email Software, Web Site Design, Workflow, customer feedback Tags: CRM Reviews
3 Models For Applying Customer Feedback to Innovation
Here are several excerpts from an informative post by Hutch Carpenter, VP of Product at Spigit, 3 Models For Applying Customer Feedback to Innovation; for much more, check out the complete source article: Customers have always been core to companies’ existence. An obvious statement for sure. Customers are the source of cash flow, and have [...]
Categories: CRM Articles, CRM Basics, CRM Best Practices, CRM Reviews, CRM Technology, Customer Retention in a Recession, Enterprise 2.0, Knowledge Mgmt, Social CRM, Social Networking, Web Based Email Software, Workflow, customer feedback, innovation management Tags: CRM Reviews
How to Make the Most of Your Customer Feedback
Here are several excerpts from an article by Ariel Finkelstein, co-founder and CEO of Kampyle, How to Make the Most of Your Customer Feedback. Check out the complete source article for much more on this topic: Building a loyal, satisfied customer base is paramount to any Web site owner or company. Every business owner wants [...]
Categories: CRM Best Practices, CRM Technology, Customer Experience, Customer Loyalty, customer feedback Tags:
