customer-management-software

Sales Best Practice #3 – Has an excellent working relationship with the boss - Story From: Commence CRM Blog

A best practice for sales people by guest poster Dave Kahle, author and leading sales educator. By Dave Kahle The best salespeople understand that their company has assembled a collection of resources into which they can tap in order to further their sales success.  One such resource is your sales manager. Now, I understand that the quality [...]

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Leverage the Web for Managing Customer Relationships - Story From: Commence CRM Blog

You need to connect with your customers and respond quickly to customer inquiries, but access to information is difficult and often scattered throughout the organization.  If you’re a firm with remote or virtual offices the problem may be even worse.  Thank God for your accounting system and Excel spreadsheets that at least provide you with [...]

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Sales Best Practice #2 – Broadens the relationship with good customers by proactively introducing them to other employees - Story From: Commence CRM Blog

A Best Practice for sales people by guest poster Dave Kahle, author and leading sales educator. By Dave Kahle The best salespeople understand that the more comfortable the customer is with their company, the less risk the customer perceives there to be in dealing with them, and the more likely it is that the customer will [...]

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Sales Best Practices: Think a Lot - Story From: Commence CRM Blog

Thinking about Sales… By Dave Kahle It’s a difficult year for a lot of sales people.  The world is changing rapidly, and every new headline contains information that seems to impact business in a significant way.  The competition is more active, customers are more discriminating, and nobody has enough time. There was a time, just a few years [...]

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Small Businesses CRM Software – Stop Looking for a Bargain! - Story From: Commence CRM Blog

Small business owners are smart operators.  They traditionally have to do a lot with very little, wear multiple hats and position their companies to be competitive in a rapidly changing environment.  Software tools and applications like CRM software can help them to automate the internal processes that can make them a more effective sales and [...]

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Commence CRM Scores Big with Account Rating System - Story From: Commence CRM Blog

Commence Corporation, a leading provider of on-premise and cloud based CRM software is winning new business by demonstrating that all CRM systems are not alike.   Designed specifically for mid-size companies and small enterprises Commence takes CRM software to a whole new level offering several unique features that have proven to offer exceptional value to Commence [...]

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Nine Tips for Dealing with Angry and Difficult Customers - Story From: Commence CRM Blog

Strong sales mentoring combined with great CRM software make a powerful combination. We look forward to sharing these insights into the sales process with you each month. Below is a Sales Management article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle. By Dave Kahle No one looks forward to an encounter with [...]

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Cloud CRM Vendors – Not For Beginners - Story From: Commence CRM Blog

The hype about cloud computing is all around us from television commercials, to businesses to college campuses and for good reason. Cloud computing has shown to provide exceptional value to businesses both large and small enabling them to scale their business and computer resources quickly with minimal upfront investment. In the Customer Relationship Management software [...]

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Customer Ranking Now Part of Commence CRM - Story From: Commence CRM Blog

Do you know who your most profitable customers are? Which ones require a high level of service or which ones have potential for up-selling or cross selling?  You would if you had Commence CRM.  Commence Corporation a leading provider of cloud based CRM software has released an enhanced version of their popular online CRM software [...]

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Improve Business Performance With Commence CRM Analytics - Story From: Commence CRM Blog

CRM software provider Commence Corporation has taken their online CRM solution to the next level by incorporating real time analytics as a component of their CRM offering.  The analytics program is designed to provide senior management with a complete snapshot of business performance so that they can take a proactive approach to improve how they [...]

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Commence CRM a Robust Offering for SME’s - Story From: Commence CRM Blog

TINTON FALLS, N.J. /WiredPRNews.com/ November 21, 2010 –-  Commence Corporation a leading provider of Customer Relationship Management software for small to mid-size enterprises has evolved into a robust CRM offering that now includes Help Desk and Project Management applications. “CRM is all about capturing, managing and sharing vital customer information with the people and departments that require [...]

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Want to Guarantee a Return on Investment With CRM Software? (Start With the Basics)

As the CEO of a technology company that provides Customer Management software to small and mid-size companies, I spend a good part of my day talking with other executives about the challenges they face in their business.  What’s interesting is that for the most part, these challenges fall into three categories. The most common one [...]

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“If it ain’t broke, don’t fix it” does not apply to your customer relationship management application programs

Much of today’s small business for profit and not-for-profit application software was written over a decade ago. The million dollar question is: Are these applications still worth running ? Considering all of the technology innovation that has occurred since then, can we expect an application designed and built with yesterday’s technology for yesterday’s business world [...]

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Don’t Make a CRM Buying Mistake : 7 Points to Consider Before Selecting Your CRM Solution - Story From: Commence CRM Blog

Get this free Business to Business (B2b) report about how to choose the right business CRM solution for your needs.

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