Dealing With a Negative Nellie (or Nick!) - Story From: The QuickBase Blog. Get more connected. Be more productive.
It seems there’s always one in the crowd. You know who I’m talking about. The glass half empty person who couldn’t find some good news if it was plastered on their face. These type of people can cause you a lot of stress — if you let them. I’ve always tried to turn lemons into [...] Related posts:
Categories: CRM Reviews, CRM Technology, Customer Centric, Customer Retention in a Recession, Intuit QuickBase Tags: CRM Industry, Intuit QuickBase, QuickBase, QuickBase Marketing, QuickBase Project Management, QuickBase Sales Management, Social CRM
Export your data from Basecamp - Story From: 37signals Product Blog
Need to get your data out of Basecamp? Just go to the Account page and you'll see exporting options:
Categories: Basecamp, Basecamp: Buzz/Press, Basecamp: Tips and tricks, CRM Reviews, CRM Technology, Customer Centric, Customer Retention in a Recession, Highrise, Highrise: Buzz/Press, Highrise: Case studies, Highrise: Tips and tricks Tags: Basecamp, CRM Industry, HighRise CRM, Social CRM
Knowledge Versus Experience - Story From: CRM Outsiders
I have been a bit distracted for the past few days, thinking about a few projects I am working on, as well as trying to create some original content for a client. I have been able to spend a little time reading, though not as much time as I would like. One thing I have [...]
Categories: CRM Reviews, CRM Technology, Customer Centric, Customer Retention in a Recession, On-Demand CRM, Random, Social CRM, SugarCRM, Uncategorized Tags: CRM Industry, CRM Reviews, Social CRM, SugarCRM
Spootnik synchronizes OmniFocus and Basecamp - Story From: 37signals Product Blog
Spootnik lets you edit your tasks via OmniFocus' native apps, Spootnik's web front-end, or Basecamp. Spootnik's creator explains: I use OmniFocus to capture and organize my tasks and Basecamp as communication platform. They are great and help me keep my...
Categories: Basecamp, Basecamp: Buzz/Press, Basecamp: Extras, Basecamp: Tips and tricks, CRM Reviews, CRM Technology, Customer Centric, Customer Retention in a Recession, Highrise, Highrise: Buzz/Press, Highrise: Case studies, Highrise: Tips and tricks Tags: Basecamp, CRM Industry, HighRise CRM, Social CRM
How Screencasts Can Make You More Effective - Story From: The QuickBase Blog. Get more connected. Be more productive.
The most useful tool I have stumbled across over the past year has probably been CaptureFox. This is an add-on for the browser Mozilla Firefox that lets you record a screencast. At the most basic level, this tool allows you to simultaneously record your computer screen and your voice. The best part is you can [...] Related posts:
Categories: CRM Reviews, CRM Technology, Customer Centric, Customer Retention in a Recession, Intuit QuickBase, productivity Tags: CRM Industry, Intuit QuickBase, QuickBase, QuickBase Marketing, QuickBase Project Management, QuickBase Sales Management, Social CRM
Browser trouble? We can help! - Story From: 37signals Product Blog
If you're not seeing what you expect in one of our applications, we've created this "browser trouble" page that should get you back on track. The page explains the following fixes: Empty your browser's cache Remove stale cookies Make sure...
Categories: Backpack, Basecamp, Basecamp: Buzz/Press, Basecamp: Tips and tricks, CRM Reviews, CRM Technology, Campfire, Customer Centric, Customer Retention in a Recession, Highrise, Highrise: Buzz/Press, Highrise: Case studies, Highrise: Tips and tricks, Multiple products Tags: Basecamp, CRM Industry, HighRise CRM, Social CRM
“Social Silos” and the Need to Keep CRM in SCRM - Story From: CRM Outsiders
As part of the marketing team at SugarCRM, I am charged with defining and communicating our social CRM strategy. And interestingly, I do so on two levels – what we sell as a social CRM provider and what we DO as a social savvy company. Both are very related actually. And in an unusual manner for [...]
Categories: CRM, CRM Reviews, CRM Technology, Customer Centric, Customer Retention in a Recession, On-Demand CRM, Open Source, Social Business, Social CRM, SugarCRM, social media, twitter, web 2.0 Tags: CRM Industry, CRM Reviews, Social CRM, SugarCRM
What If You Don’t Like Your Team Members? - Story From: The QuickBase Blog. Get more connected. Be more productive.
At some point in your work life you’re going to run into a situation where you will have to work with someone you don’t like. And if that person is a member of your team — because they have the unique skills required to do the job — it may be a big challenge for [...] Related posts:
Categories: CRM Reviews, CRM Technology, Customer Centric, Customer Retention in a Recession, Intuit QuickBase Tags: CRM Industry, Intuit QuickBase, QuickBase, QuickBase Marketing, QuickBase Project Management, QuickBase Sales Management, Social CRM
Office adn outlouk for Windows 7 - Story From: Recent Ideas
the Office and Outlook ready for Windows 7
Categories: AppExchange, CRM Reviews, CRM Technology, Contact Management Software Reviews, Customer Centric, Customer Retention in a Recession, Enterprise CRM, SFA, salesforce content, salesforce.com Tags: AppExchange, CRM Industry, salesforce.com, Social CRM
Basecamp and other tools for improving an eCommerce Site - Story From: 37signals Product Blog
"Tools and Tips for Improving or Migrating an eCommerce Site" recommends Basecamp and a bunch of other tools. The 37Signals’ Basecamp product is a planning and project management tool for everyone, designers to geeks alike. It allows team members to...
Categories: Basecamp, Basecamp: Buzz/Press, Basecamp: Tips and tricks, CRM Reviews, CRM Technology, Customer Centric, Customer Retention in a Recession, Highrise, Highrise: Buzz/Press, Highrise: Case studies, Highrise: Tips and tricks Tags: Basecamp, CRM Industry, HighRise CRM, Social CRM
4 Tips for Small Businesses to Leverage Video for Traffic, Leads and Sales - Story From: Infusionsoft Blog
Small business owners who have a website or blog are always looking for new ways to generate traffic. Video has become the fastest growing way to not only generate traffic, but also find leads and make sales. I’d like to share with you some of the best tips I learned from the recent Social Media [...]
Categories: CRM Reviews, CRM Technology, Customer Centric, Customer Retention in a Recession, Email Marketing, Infusionsoft, Technology Tags: CRM Industry, Infusionsoft CRM, Social CRM
You can now upload larger files to Basecamp - Story From: 37signals Product Blog
Want to upload large files to Basecamp? Good news: We recently increased the maximum file size that you can upload to Basecamp from 100MB to 2GB. FYI, 37signals.com/changes lists all recent changes to 37signals products.
Categories: Basecamp, Basecamp: Buzz/Press, Basecamp: Tips and tricks, CRM Reviews, CRM Technology, Customer Centric, Customer Retention in a Recession, Highrise, Highrise: Buzz/Press, Highrise: Case studies, Highrise: Tips and tricks Tags: Basecamp, CRM Industry, HighRise CRM, Social CRM
How to Be a Good Conversationalist - Story From: The QuickBase Blog. Get more connected. Be more productive.
Conversation is one unique trait of being a human, and it is an important skill to have. It is the way we get to know others and go on to forge a relationship with them. Being better at conversation can come in handy during networking events, when meeting new people, at business lunches, during sales [...] Related posts:
Categories: CRM Reviews, CRM Technology, Customer Centric, Customer Retention in a Recession, Intuit QuickBase, discussion Tags: CRM Industry, Intuit QuickBase, QuickBase, QuickBase Marketing, QuickBase Project Management, QuickBase Sales Management, Social CRM
Chicago Tribune article discusses how Basecamp and other software can make telecommuting easier for companies and employees - Story From: 37signals Product Blog
"A shift toward working from home" is a Chicago Tribune article that discusses how software can make telecommuting easier for companies and employees. [Ross Gordon of advertising/marketing firm Tribe9 Interactive] uses Basecamp collaborative software from Chicago-based 37signals to share files...
Categories: Basecamp, Basecamp: Buzz/Press, Basecamp: Tips and tricks, CRM Reviews, CRM Technology, Customer Centric, Customer Retention in a Recession, Highrise, Highrise: Buzz/Press, Highrise: Case studies, Highrise: Tips and tricks Tags: Basecamp, CRM Industry, HighRise CRM, Social CRM
Customer Support Through Twitter – Take Two - Story From: CRM Outsiders
About 10 months ago, I wrote a post regarding the use of Twitter for customer service “Why do people think Twitter is a good Customer Service Platform“. We have matured since then, ok just a little, but I do not think we completely get it, yet. When compared with the rate of change in Social [...]
Categories: CRM, CRM Reviews, CRM Technology, Customer Centric, Customer Retention in a Recession, On-Demand CRM, Social CRM, SugarCRM, social media, twitter Tags: CRM Industry, CRM Reviews, Social CRM, SugarCRM
Video shows how to add To-Do List Templates in Basecamp - Story From: 37signals Product Blog
Andy Traub created a video that shows how to add To-Do List templates in Basecamp: For those who use 37signals’ Basecamp service to manage projects this tip might save you some time. If you have repetitive processes for clients/teams you...
Categories: Basecamp, Basecamp: Buzz/Press, Basecamp: Tips and tricks, CRM Reviews, CRM Technology, Customer Centric, Customer Retention in a Recession, Highrise, Highrise: Buzz/Press, Highrise: Case studies, Highrise: Tips and tricks Tags: Basecamp, CRM Industry, HighRise CRM, Social CRM
How to Do Great Work - Story From: The QuickBase Blog. Get more connected. Be more productive.
How we define "great work" is as important as doing great work. Alexandra Levit, shares her personal experience and thoughts on different ways to approach your definition of great work to better position yourself for success. Related posts:
Categories: CRM Reviews, CRM Technology, Customer Centric, Customer Retention in a Recession, Intuit QuickBase, Project Management, productivity Tags: CRM Industry, Intuit QuickBase, QuickBase, QuickBase Marketing, QuickBase Project Management, QuickBase Sales Management, Social CRM
Best Practice: 5 simple steps to reports and dashboards - Story From: Recent Ideas
To track and improve business performance, you need reports that show trends as well as real-time dashboards for up-to-the minute information about your business. Salesforce CRM makes it easy to create both.
Categories: AppExchange, CRM Reviews, CRM Technology, Contact Management Software Reviews, Customer Centric, Customer Retention in a Recession, Enterprise CRM, SFA, salesforce content, salesforce.com Tags: AppExchange, CRM Industry, salesforce.com, Social CRM
How do I reduce the number of people with View All Data permission? - Story From: Recent Ideas
I had this question come up today: "We have over one hundred people in our org with View All Data. This is too many and represents a potential security risk. How can I reduce the number of people with this permission in order to reduce the risk ...
Categories: AppExchange, CRM Reviews, CRM Technology, Contact Management Software Reviews, Customer Centric, Customer Retention in a Recession, Enterprise CRM, SFA, salesforce content, salesforce.com Tags: AppExchange, CRM Industry, salesforce.com, Social CRM
Should Social Add Layers to Customer Service, or Strip them Away? - Story From: CRM Outsiders
I read an interesting blog post by Sue Barret sparked by a Harvard Business Review article that argues that “customer delight” is less important than making life easier for your customers. Hmmm. In so many ways – the two are one, right? This got me thinking. If we are trying to create great customer experiences while ALSO [...]
