A Big Picture of How Infusionsoft Helps Small Businesses - Story From: The Official Infusionsoft Blog
I’ve been using Infusionsoft for nearly 15% of my entire life. I first started using it during graduate school for a business that still uses the software. Needless to say, being able to visualize everything from a high-level strategy down to the granular clicks within an email comes naturally. However, getting to that point where [...]
Categories: Customer Service, Infusionsoft, small business Tags: CRM, CRM Software, Infusionsoft
5 Resources to Help You with the Spring 2012 Release - Story From: The Official Infusionsoft Blog
I can honestly say that I’ve never been more excited for a new version of Infusionsoft than I am for this latest release. The Spring 2012 Release brings with it an amazing arsenal of weapons for small businesses to mobilize and use to strategically attack their target market. The Infusionsoft Training Team has delivered many [...]
Categories: Customer Service, Infusionsoft, Support, Training, help Tags: CRM, CRM Software, Infusionsoft
Sales Best Practice #2 – Broadens the relationship with good customers by proactively introducing them to other employees - Story From: Commence CRM Blog
A Best Practice for sales people by guest poster Dave Kahle, author and leading sales educator. By Dave Kahle The best salespeople understand that the more comfortable the customer is with their company, the less risk the customer perceives there to be in dealing with them, and the more likely it is that the customer will [...]
Categories: CRM, Commence News, Customer Service, Sales Training, Social CRM, Social Networking, customer-management-software Tags: Commence CRM, CRM, CRM Software
What is CRM? - Story From: Commence CRM Blog
The term CRM means different things to different people. In fact, if you ask ten people what is CRM you will probably get ten different answers. CRM stands for Customer Relationship Management, but its roots date back more than almost two decades to what was then called Customer Interaction Software or CIS. Other than a [...]
Categories: CEO Corner, CRM, CRM Software, Commence News, Customer Loyalty, Customer Service, process management, sales force automation Tags: Commence CRM, CRM
The Incredible Power of an Elevator Speech - Story From: Commence CRM Blog
We’ve teamed up with the best sales people to bring you these insights into customer relationship management each month. Below is the latest Sales Management article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle. By Dave Kahle “Why should someone spend time with you?” That was the question I asked the [...]
Categories: Commence News, Customer Service, Marketing, Sales Training, sales force automation Tags: Commence CRM
Finding Hidden Treasures in the Help Center - Story From: The Official Infusionsoft Blog
You’ve probably heard the commercials telling you to gather all your gold jewelry (you know, the stuff you keep in the bottom of your sock drawer) and sell it to 1-800-Gold-Mongers, gold-is-so-fun-to-sell.com or the corner ‘We’ll Buy Gold and/or Used Lawn Equipment’ convenience store. But this post isn’t about gold…it’s about another hidden treasure. You [...]
Categories: Customer Service, Email Marketing, Infusionsoft, Strategy, Tips, small business Tags: Infusionsoft CRM
How Can Your Company Can Start Producing Useful Content? - Story From: Sell, Sell, Sell!
In my last post, I mentioned your email marketing efforts will almost always be more successful when you offer value to your recipients. In the comments, Chris Help backed up this point. He said “On the other hand, if someone sends out emails with USEFUL CONTENT, and eventually tries to sell me a related product, [...] Related posts:
Categories: CRM Technology, Customer Service, Marketing, On-Demand CRM, Product News, Sales Management, Sales Training, SalesNexus CRM, Search Marketing, sales, small business Tags: SalesNexus CRM
How to Increase Profits With Smart Email Marketing - Story From: Sell, Sell, Sell!
Is targeted email marketing profitable? Yes. How profitable? Recent research shows “B2C marketers report an average 256% ROI” from email marketing. No, that’s not a typo. It does say a two hundred and fifty-six percent ROI. How can your business achiieve this level of success? Simple; all you need to do is GOLF. Grab Their [...] Related posts:
Categories: CRM Technology, Customer Service, Email Marketing, Marketing, On-Demand CRM, Product News, Sales Management, SalesNexus CRM Tags: SalesNexus CRM
5 Ways to Sell More by Getting Organized - Story From: Sell, Sell, Sell!
5 Simple and Affordable things any sales person can do today to increase sales results quickly. Related posts:
Categories: CRM, CRM Technology, Customer Service, Email Marketing, On-Demand CRM, Product News, Sales Management, Sales Training, SalesNexus CRM, online crm, prospecting, sales Tags: SalesNexus CRM
Ensure Your Company’s Success by Empowering Your Sales Team - Story From: Sell, Sell, Sell!
Many companies make a big mistake when it comes to the way they handle sales. Although they take the time and energy necessary to hire top notch sales talent, they cripple these people’s ability to do well by not giving them the right tools. What’s good for a company’s sales team is good for the [...] Related posts:
Categories: CRM, CRM Technology, Customer Service, Marketing, On-Demand CRM, Product News, Sales Management, SalesNexus CRM, sales Tags: SalesNexus CRM
SalesNexus CRM Competes in CRM Idol Competition! - Story From: Sell, Sell, Sell!
CRM Idol pits 40 smaller CRM players against each other to choose the IDOL in just a few weeks. Related posts:
Categories: CRM, CRM Technology, Customer Service, Email Marketing, On-Demand CRM, Product News, SMB, Sales Management, SalesNexus CRM, crm solution, online crm, small business Tags: SalesNexus CRM
Nine Tips for Dealing with Angry and Difficult Customers - Story From: Commence CRM Blog
Strong sales mentoring combined with great CRM software make a powerful combination. We look forward to sharing these insights into the sales process with you each month. Below is a Sales Management article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle. By Dave Kahle No one looks forward to an encounter with [...]
Categories: Commence News, Customer Loyalty, Customer Service, Sales Management, Sales Training, Social CRM, Social Networking, customer-management-software, linkedin, sales force automation, social media Tags: Commence CRM
Return on Investment (ROI) for Sales People - Story From: Sell, Sell, Sell!
To be successful, sales people must measure their own return on investment as well as identify ROI for their customers. Related posts:
Categories: CRM, CRM Technology, Customer Service, Email Marketing, On-Demand CRM, Product News, SMB, Sales Management, SalesNexus CRM, online crm, prospecting, sales, small business Tags: SalesNexus CRM
Who’s Leads Are They Anyway? - Story From: Sell, Sell, Sell!
Does the business own the sales leads or the sales person? Related posts:
Categories: CRM, CRM Technology, Customer Service, On-Demand CRM, Product News, Sales Management, SalesNexus CRM, linkedin, online crm, sales, sales leads Tags: SalesNexus CRM
Are Sales People Email Marketers? - Story From: Sell, Sell, Sell!
Does your sales team have a role in your email marketing plans? Even if you don't have an email marketing strategy, your sales people do. Related posts:
Categories: CRM, CRM Technology, Customer Service, Email Marketing, Marketing, On-Demand CRM, Product News, SMB, Sales Management, SalesNexus CRM, online crm, sales, small business Tags: SalesNexus CRM
Still Using ACT software?, You’re Not Alone - Story From: Sell, Sell, Sell!
Many businesses are still resisting the Cloud based CRM bandwagon and using ACT! Software. We decided we'd find out why! Related posts:
Categories: CRM, CRM Technology, Customer Service, On-Demand CRM, Product News, Sales Management, SalesNexus CRM, Web Based CRM, act-software, online crm, sales Tags: SalesNexus CRM
Cloud Computing – What are the Costs After the Subscription? - Story From: Sell, Sell, Sell!
What are the hidden costs after the subscription when using a Cloud based solution such as Online CRM? Related posts:
Categories: CRM, CRM Technology, Customer Service, Email Marketing, Marketing, On-Demand CRM, Product News, SMB, Sales Management, SalesNexus CRM, act-software, cloud computing, online crm, small business Tags: SalesNexus CRM
Sales Best Practice #45: Listens constructively - Story From: Commence CRM Blog
This article focuses on Best Practices for sales people from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle. By Dave Kahle A study of the behavioral characteristics of the best sales people was published a few years ago. One of the not-so-surprising conclusions was this: The best sales people “listen more [...]
Categories: CRM Best Practices, Commence News, Customer Service, Customer Service Software, Sales Effectiveness, Sales Training Tags: Commence CRM, CRM, CRM Software
Bad News, Unemployment, Excuses – Sales Process will Lift You From Any Slump - Story From: Sell, Sell, Sell!
Bad news, customers with projects on hold, sales process can lead the way to success in any climate. Related posts:
Categories: CRM, CRM Technology, Customer Service, On-Demand CRM, Product News, Sales Management, SalesNexus CRM, online crm, prospecting, sales Tags: SalesNexus CRM
Is Online CRM Safe and Secure? - Story From: Sell, Sell, Sell!
Moving customer information into the cloud can be scary. Is your customer data really safer on your own network? Related posts:
Categories: CRM, CRM Technology, Customer Service, On-Demand CRM, Product News, SMB, Sales Management, SalesNexus CRM, cloud computing, online crm, sales, small business Tags: SalesNexus CRM
