how to use twitter

The Power of Social Listening

Here are some excellent words of advice from Doug Stephens, President of Retail Prophet Consulting, on how to get started with social media, If a Brand Falls in the Forest… The Power of Social Listening: Start By Listening What we hear much less of in discussions on social media is that listening is in fact the [...]

Read more...

Be the first to comment - What do you think?  Posted by adminKB - April 13, 2010 at 8:48 am

Categories: CRM Reviews, CRM Technology, Customer Centric, Customer Retention in a Recession, Leadership-Mgmt, Social CRM, Social Networking, how to use twitter, social media   Tags: ,