Survey Indicates More Than 95 Percent of Organizations Expect to Maintain or Grow Their Use of SaaS Through 2010
More than 95 percent of organizations expect to maintain or grow their use of software as a service (SaaS), according to a survey by Gartner, Inc. Survey respondents cited significant integration requirements and a change in sourcing strategy as the top two reasons for adoption followed by high total cost of ownership (TCO).However, Gartner found that most companies still do not have policies
Categories: CRM Articles, CRM Reviews, CRM Technology, Customer Centric, Customer Retention in a Recession, In the news Tags: CRM Industry, CRM Reviews, Social CRM
Microsoft Dynamics “CRM5” Technology Preview Released Worldwide, On Premises and Online
Today is a major milestone in the development of the next generation of Microsoft Dynamics CRM , code named “CRM5” as we are pleased to announce the availability of the Community Technical Preview 3 (CTP3) for this release. This CTP is primarily...(read more)
Categories: Announcement, CRM Articles, CRM Online, CRM Reviews, CRM5, Customer Retention in a Recession, Customer Service, In the news, Partners, Tech Preview Tags: CRM Reviews
Microsoft Dynamics CRM Partners with Deutsche Post in Germany - Story From: Microsoft Dynamics CRM Team Blog
If you read German you may have caught some exciting news coming from Bonn, Germany and directly from CeBIT (Hanover). Microsoft and Deutsche Post announced a strategic marketing partnership for hosted CRM services that enables businesses to access...(read more)
Categories: In the news, International, Marketing, Partners Tags:
TechNet 2.0 Rollout - Story From: Microsoft Dynamics CRM Team Blog
I’ve been following Keith Combs’ Blahg , Ramblings from another nerd on the grid , and especially the posts about the rollout of the all-new TechNet 2.0. The first in the on-going series is TechNet 2.0 Is Coming – Join the Conversation . Here’s an excerpt...(read more)
Categories: Announcement, Blogging, In the news, TechNet Tags:
