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Reference Selling is the Key to Higher Close Ratios - Story From: Commence CRM Blog

CRM Software Can Help Every sales representative dreams about that phone call when they hear a prospect say “I was referred to you by one of your customers.”  Want to know why? Statistics indicate that close ratios for new sales increase from 1% for cold calls to as high as 90% for those calls where a [...]

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Be the first to comment - What do you think?  Posted by adminKB - March 26, 2012 at 8:30 am

Categories: CRM Software, Commence News, Sales Effectiveness, Sales Training, Social CRM, Social Networking, linkedin, social media   Tags: , ,

Contact Management and CRM – Time to join forces - Story From: Commence CRM Blog

Contact management is an increasingly difficult task. Through the development of technology such as smart phones and tablets, contact details are now increasingly elaborate and across many platforms, like social media, email addresses, residential addresses, cell phone numbers, Skype details, twitter accounts etc. Therefore managing your contacts can be a time consuming task. Within these [...]

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Be the first to comment - What do you think?  Posted by adminKB - March 12, 2012 at 8:31 am

Categories: CEO Corner, CRM, CRM Software, Commence News, Contact Management Software, linkedin, online contact management, social media, twitter   Tags: , ,

Nine Tips for Dealing with Angry and Difficult Customers - Story From: Commence CRM Blog

Strong sales mentoring combined with great CRM software make a powerful combination. We look forward to sharing these insights into the sales process with you each month. Below is a Sales Management article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle. By Dave Kahle No one looks forward to an encounter with [...]

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Be the first to comment - What do you think?  Posted by adminKB - August 2, 2011 at 2:39 pm

Categories: Commence News, Customer Loyalty, Customer Service, Sales Management, Sales Training, Social CRM, Social Networking, customer-management-software, linkedin, sales force automation, social media   Tags:

Who’s Leads Are They Anyway? - Story From: Sell, Sell, Sell!

Does the business own the sales leads or the sales person? Related posts:

  1. 2 Reasons What Your Sales People Tell You About Your Leads and Your Marketing is WRONG
  2. Is Online CRM Safe and Secure?
  3. Should your sales people spend time on LinkedIn ?

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Be the first to comment - What do you think?  Posted by adminKB - July 25, 2011 at 5:40 pm

Categories: CRM, CRM Technology, Customer Service, On-Demand CRM, Product News, Sales Management, SalesNexus CRM, linkedin, online crm, sales, sales leads   Tags:

Social Media & Your Career: Lead or Follow - Story From: The QuickBase Blog. Get more connected. Be more productive.

A lot of more senior leaders or people industries where social media isn’t the norm, don’t bother with it.  Maybe they think it’s just for the entertainment industry…or those marketing guys down the hall.  Maybe they think LinkedIn is for current job seekers, Facebook is for their high school-aged kids, and Twitter is just for [...] Related posts:

  1. Use Social Media for Your Career
  2. WikiLeaks Have You Spooked? Implement a Sensible Social Media Policy
  3. What is Your Personal Social Media Policy?

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Be the first to comment - What do you think?  Posted by adminKB - June 20, 2011 at 4:28 pm

Categories: Intuit QuickBase, facebook, linkedin, productivity, social media, twitter   Tags: , , , ,

Is Your SMB’s Marketing Strategy Product Centric or Customer Centric and Why Should You Care? - Story From: Commence CRM Blog

Small to medium sized businesses (SMBs) can deliver customer value by being product centric, i.e. providing product leadership, or by being customer centric or customer intimate. In the former instance, the SMB tries to continually improve the products and services they provide to their customers. In the latter instance the SMB strives to understand their [...]

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Be the first to comment - What do you think?  Posted by adminKB - March 16, 2010 at 2:15 pm

Categories: CEO Corner, CRM, Commence News, Marketing, Social CRM, Social Networking, cloud computing, linkedin, sales force automation, social media, twitter   Tags: