Salesforce.com, What the F$#% are You Thinking?!?!?!
I remember there was a song that was pretty popular a few years ago called “If I had a Million Dollars,” by the Bare Naked Ladies. That song seems childish and silly compared to the spending spree that Salesforce.com has been on over the past several months. The two main acquisitions by Salesforce that give me [...]
Categories: CRM, M&A, On-Demand CRM, SaaS, Social Business, Social CRM, SugarCRM, cloud computing, salesforce.com, social media, web 2.0 Tags: CRM Reviews, SugarCRM
Salesforce’s DimDim Buy – A Typical Proprietary Move - Story From: CRM Outsiders
Many have probably seen that Salesforce.com has acquired web conferencing tools provider DimDim for $31m. (The rumors of this deal had been percolating since before Dreamforce so for many this was no surprise at all.) The deal pits Salesforce.com in many ways against some big companies and very popular products – Citrix’s GoToMeeting and Cisco’s Webex, in [...]
Categories: CRM, M&A, On-Demand CRM, Open Source, SaaS, Social Business, Social CRM, SugarCRM, cloud computing, salesforce.com, social media Tags: CRM Reviews, SugarCRM
Salesforce.com and Jigsaw: One Half of a Good Idea - Story From: CRM Outsiders
I think I would have preferred to call this one 1/100000000000th of a good idea…but it was less catchy. Today Salesforce.com announced it will acquire business contacts data service Jigsaw for $142m. The move leaves Salesforce.com with the ability to pre-load CRM accounts with data – OR – which is more likely, charge a premium for [...]
Categories: CRM, CRM Reviews, CRM Technology, Customer Centric, Customer Retention in a Recession, M&A, SaaS, Social Business, Social CRM, cloud computing, salesforce.com, social media, web 2.0 Tags: CRM Industry, Social CRM
