Are You Paying Too Much For SalesForce.com? - Story From: Commence CRM Blog
Just over a decade ago Salesforce.com introduced Customer Relationship Management software (CRM), delivered over the Internet as a SaaS CRM service. Being the first to market provided them with the advantage of establishing a high price point for their offering and many companies seemed all too willing to pay for it, until now. What has [...]
Categories: CEO Corner, CRM, Commence News, Marketing, Project Management, SaaS, cloud computing, desktop, midsize, onpremise, sales, sales force automation, salesforce.com Tags: Commence CRM
Commence Announces New Product Release with Year End Celebration - Story From: Commence CRM Blog
Commence Corporation hosted a miniature golf tournament to celebrate the release of a new version of their cloud based CRM product that incorporates a Project Management application and a Customer Service portal.
Categories: Commence News, Project Management, SaaS, cloud computing, midmarket, onpremise, sales force automation Tags: Commence CRM
Young Salesman Grows Personally and Professionally Using CRM Software - Story From: Commence CRM Blog
I started my career in the Mortgage industry selling re-financing services. The job was quite structured: call fifty people each day, document my discussions then follow-up with those that were interested as well as any I was unable to reach. The company had no automation, but people learned to manage their daily business using a [...]
Categories: CRM, Commence News, SaaS, Sales Effectiveness, Tips, onpremise, sales force automation Tags: Commence CRM
Redefining Customer Relationship In CRM - Story From: Commence CRM Blog
As small to mid-sized businesses (SMBs) struggle to survive in this economic climate, they are placing a major emphasis on increasing sales. Whether through finding new customers or attempting to increase the volume of purchases by the existing customer base, the attention is on getting the sales organization to be more productive. SMBs, in spite [...]
Categories: CEO Corner, CRM, CRM Online, Commence News, Marketing, SaaS, Sales Effectiveness, cloud computing, online contact management, onpremise, sales force automation Tags: Commence CRM
“If it ain’t broke, don’t fix it” does not apply to your customer relationship management application programs
Much of today’s small business for profit and not-for-profit application software was written over a decade ago. The million dollar question is: Are these applications still worth running ? Considering all of the technology innovation that has occurred since then, can we expect an application designed and built with yesterday’s technology for yesterday’s business world [...]
Categories: CEO Corner, CRM, CRM Reviews, CRM Technology, Customer Centric, Customer Retention in a Recession, OnDemand, customer-management-software, desktop, management, onpremise Tags: CRM Industry, Social CRM
Are Desktop CRM Solutions Giving Way to Software as a Service (SaaS)? - Story From: Commence CRM Blog
Businesses looking for customer management software solutions better known as CRM, have numerous alternatives to choose from, but for those looking specifically for desktop or on premise CRM software, the options appear to be fewer and fewer. There are still a few low end contact managers such as Sage ACT, Avidian Prophet and Highrise, but [...]
Categories: CEO Corner, CRM, Commence News, SaaS, desktop, onpremise, sales force automation Tags: Commence CRM
