Four Tips for Buying CRM Software
Here are several excerpts from an article by Patrick Gray, President of Prevoyance Group, Four tis for buying “big” software: Buying “big” software, a massive ERP package, salesforce automation or CRM package, or a business warehouse can be a harrowing process. Your offices are besieged by software and implementation providers, business stakeholders offer conflicting requirements, [...]
Categories: CRM Best Practices, CRM Reviews, CRM Software, CRM Technology, Customer Centric, Customer Retention in a Recession, Enterprise CRM, Leadership-Mgmt, Project Mgmt-ROI, crm managemnt Tags: CRM Industry, Social CRM
CRM Customization is a Key Demand for Buyers Pre-Purchase
Here are a couple of excerpts from an article by Barney Beal, News Director for SearchCRM.com, CRM demos, customization key demands for buyers pre-purchase: Executives at Enpirion, an analog semiconductor company, wanted to know what they were getting before they bought a new CRM system for their rapidly growing business. They also wanted it to map [...]
Categories: CRM Technology, Leadership-Mgmt, On-Demand CRM, Project Mgmt-ROI, Software Selection Tags:
CRM Project Plans – Where Does It All Go Wrong?
Here are several excerpts from a post by Richard Boardman, CRM Project Plans – Where Does It All Go Wrong?: For those of you currently planning a CRM project, I thought it might be helpful to identify some of the areas where things tend to go ‘off-piste’, but before I do perhaps it’s a good [...]
Categories: CRM Best Practices, CRM Online, Customer Service, Leadership-Mgmt, Project Management, Project Mgmt-ROI Tags:
