Resource Center article: Go live with Microsoft Dynamics CRM Online - Story From: Microsoft Dynamics CRM Team Blog
We have recently published the article Go live with Microsoft Dynamics CRM Online that aims at improving your experience with Microsoft Dynamics CRM Online.
This article describes some common settings to optimize the performance of Microsoft Dynamics CRM Online, and also lists some resources that you could benefit from. It is intended for administrators and business users of Microsoft Dynamics CRM Online.
Note: This article is based on the Go Live checklist document created by the Microsoft Dynamics CRM Support team.
We welcome your comments and feedback.
Categories: CRM, CRM Online, Microsoft Dynamics, Resource Center Tags: CRM, CRM Software, dynamics, microsoft dynamics crm
Resources for customer service - Story From: Microsoft Dynamics CRM Team Blog
Customer service is an important part of any business. To keep your customers happy and to retain them, it is very important that you provide excellent services to your customers.
We’ve created an article that includes links to various resources that help you get started with managing cases, contracts, and services, and organizing and tracking activities in Microsoft Dynamics CRM.
You can view the article here:
- Articles about customer service processes in Microsoft Dynamics CRM (On-premises)
- Articles about customer service processes in Microsoft Dynamics CRM (Online)
We would love to hear your feedback.
Categories: CRM, CRM Online, Microsoft Dynamics, Resource Center Tags: CRM, CRM Software, dynamics, microsoft dynamics crm
Top Ten Microsoft Dynamics CRM sites for 2010 - Story From: Microsoft Dynamics CRM Team Blog
Check out the most popular content and community areas available to help you create the perfect experience for your business. This is usually the most popular handout we provide at conferences and now you have it without the long plane trip. Microsoft...(read more)
Categories: Bookcase, CRM Basics, CRM Online, Customer Service, Documentation, Research, Resource Center Tags:
Microsoft Dynamics CRM Workflow Customization - Story From: Microsoft Dynamics CRM Team Blog
Taken from the Microsoft Dynamics CRM Resource Center which full of documentation, tips and tricks, and links to more information. This is an example of the content available to you on the Resource Center. The goal of customizing Microsoft Dynamics CRM...(read more)
Categories: CRM Basics, Documentation, Resource Center, Workflow Tags:
