sales force automation

What is CRM? - Story From: Commence CRM Blog

The term CRM means different things to different people. In fact, if you ask ten people what is CRM  you will probably get ten different answers.  CRM stands for Customer Relationship Management, but its roots date back more than almost two decades to what was then called Customer Interaction Software  or CIS.  Other than a [...]

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Sales Management Benefit the Most from CRM Software - Story From: Commence CRM Blog

Experienced well trained sales managers understand the importance and value of CRM software and how chaotic their world would be without it.  Anyone who has managed a mid-size to large sales organization knows it is no easy task.  Sales people often come from all walks of life, from college grads to mature people who may [...]

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Sales: Question and Answer #7 - Story From: Commence CRM Blog

This is a Question and Answer article for sales people from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle. By Dave Kahle Q. Dave, I am finding it difficult to manage my personal finances.  As a commissioned sales person, my income varies from month to month.  It seems like I’m always struggling with finances. [...]

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Commence Helps Desktop Customers Migrate to Hosted CRM Service - Story From: Commence CRM Blog

Commence Corporation, a leading provider of Customer Relationship Management software (CRM), is offering traditional desktop CRM customers the option to migrate to the company’s new online CRM hosted service.  “The economic environment has hit many small to mid-size businesses very hard” says Todd Pape, Chief Information Officer at Commence.  Many are working with dated hardware [...]

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Commence Takes Contact Management Software to the Next Level – Attracts Users of Act, Maximizer & Goldmine - Story From: Commence CRM Blog

CRM software provider Commence Corporation has added new functionality to their cloud based CRM software that is attracting users of traditional contact management products.  What is unique about Commence is the ability to manage information at the account level or the contact level with the click of a button.   Traditional contact management software products require [...]

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Small Businesses CRM Software – Stop Looking for a Bargain! - Story From: Commence CRM Blog

Small business owners are smart operators.  They traditionally have to do a lot with very little, wear multiple hats and position their companies to be competitive in a rapidly changing environment.  Software tools and applications like CRM software can help them to automate the internal processes that can make them a more effective sales and [...]

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CRM Not Delivering For Small Businesses - Story From: Commence CRM Blog

Small businesses have been engaged in acquiring CRM software in record numbers and for good reason.  New cloud based CRM offerings coupled with low price points have encouraged small to mid-size businesses to join in on the success they have been hearing about for the past few years.  For many of these businesses however, success [...]

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Nurturing Prospect Opportunities - Story From: Commence CRM Blog

Below is the latest customer relationship management article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle. By Dave Kahle You have made a call or two on a prospect, qualified them, and rate them as high potential.  The problem is they don’t have an opportunity at the moment. Lots of [...]

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CRM Product Review – Commence Making Impact in CRM Software Market - Story From: Commence CRM Blog

The CRM software industry has been dominated by the marketing presence of companies like Microsoft and Salesforce.com, but a new lesser known player has emerged and is in fact challenging these industry giants in the mid-market and small enterprise sector with a comprehensive cloud based CRM solution that offers some unique CRM functionality is easy [...]

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A Good CRM System Can Help Determine Who’s Buying and Who’s Not - Story From: Commence CRM Blog

Management of the Sales Cycle CRM software is often looked upon as an extension of contact management and sales automation software. While this is certainly true, several CRM solution providers have taken CRM to a whole new level, using it to implement a structured approach to lead management and management of the sales cycle.  One of these [...]

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Sales Best Practice #33 – Focuses on spending the greatest amount of time with the highest potential customers - Story From: Commence CRM Blog

This article focuses on Best Practices for sales people from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle. By Dave Kahle It is so easy to do that which is comfortable and easy as opposed to that which is smart.  It’s a common temptation to which every sales person succumbs [...]

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CRM Cloud Computing a Smart Choice for Small to Mid-Size Businesses - Story From: Commence CRM Blog

The current economic uncertainty has forced many small to mid-size businesses to seek ways to reduce their operational cost. Many have downsized their operations and have had to reduce their staff.  One of the areas hardest hit is the IT department. Companies that once had technology people on staff no longer do and the local [...]

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The Incredible Power of an Elevator Speech - Story From: Commence CRM Blog

We’ve teamed up with the best sales people to bring you these insights into customer relationship management each month. Below is the latest Sales Management article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle. By Dave Kahle “Why should someone spend time with you?”  That was the question I asked the [...]

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CRM Hosting is Not All The Same - Story From: Commence CRM Blog

If you are looking to implement CRM software it is important to take note of the following: all CRM software hosting services are not the same.  Companies that are engaged in the selection of a CRM solution tend to spend the majority of their time evaluating a product’s features and functions.  While this is perfectly [...]

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Sales Practices: Question and Answer #5 - Story From: Commence CRM Blog

This is a Sales Question and Answer article about customer relationship management from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle. By Dave Kahle Q. How do I ensure that I get the last look in a competitive bid situation? A.  This is a question that I’m often asked.  In [...]

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Sales Best Practice #35 – Regularly spends time and money improving sales skills - Story From: Commence CRM Blog

This article focuses on Best Practices for sales people from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle. By Dave Kahle Having spent most of my adult life in Michigan, I have naturally grown to be a fan of the Detroit professional sports teams.  Basketball is my favorite sport, [...]

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Sales Practices: Question and Answer #4 - Story From: Commence CRM Blog

This is a Sales Question and Answer article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle. By Dave Kahle Q. You have convinced me that spending time face-to-face with customers is the best use of my sales time.  How much of my week should I spend entertaining customers; taking [...]

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Sales Best Practice #21 – Uses an effective system for making appointments - Story From: Commence CRM Blog

The best sales people have thought deeply about the best way to acquire appointments, and have put together a system made up of processes, practices and tools.

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Building a Professional Reputation with Your Customers - Story From: Commence CRM Blog

We’ve teamed up with the best sales people to bring you these insights into customer relationship management each month. Below is the latest Sales Management article from guest poster Dave Kahle, author and leading sales educator. Follow Dave’s latest Tweets at @davekahle. By Dave Kahle I just fired my accountants. They really hadn’t done anything wrong.  They were [...]

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Sales Managers Find Good Value in Commence CRM - Story From: Commence CRM Blog

The efficient management of a sales organization is no easy task these days particularly when members of your team may work in remote locations or outside your country of origin.  Lead capture and distribution, and the management of the sales cycle become more difficult if you don’t have the proper tools and processes in place [...]

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