Social Networking’s Secret Sauce: An Insight from the SCRM Summit
So I guess that it’s time for me to check in and comment about my experiences at the recent SCRM Summit put on by BPT Partners last week. I won’t bore you with all the details surrounding my difficulties in getting back home, (it took me 4 days due to all of the airline [...]
Categories: CRM Best Practices, Customer Experience, SCRM Summit, Social CRM, Social Networking Tags:
