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Deskera has Twitter Integration… - Story From: Deskera Blog | Deskera CRM, Project Management, Employee Performance Management, Accounting & Financials and more!

We are pleased to announce that your favorite Deskera Apps are now integrated with Twitter. You can stay connected with your incoming messages from Twitter without having to leave Deskera. Imagine a prospect is tweeting about your product or company. As soon as the tweet goes on the web, you would be able to see it [...]

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Be the first to comment - What do you think?  Posted by adminKB - March 30, 2012 at 4:18 am

Categories: Deskera, twitter   Tags: , ,

Deskera Apps – March’12 Release - Story From: Deskera Blog | Deskera CRM, Project Management, Employee Performance Management, Accounting & Financials and more!

Deskera Apps is leading the way when it comes to collaboration tools in the web based enterprise applications field. The latest release builds on the social & collaboration theme and has further strengthened Deskera’s offering. The product now boasts of the following features following key enhancements in this release, namely: Twitter Integration (new) Like Button (new) Wall Feeds Instant Messenger Group [...]

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Be the first to comment - What do you think?  Posted by adminKB - March 20, 2012 at 4:41 am

Categories: Deskera, twitter   Tags: , ,

Contact Management and CRM – Time to join forces - Story From: Commence CRM Blog

Contact management is an increasingly difficult task. Through the development of technology such as smart phones and tablets, contact details are now increasingly elaborate and across many platforms, like social media, email addresses, residential addresses, cell phone numbers, Skype details, twitter accounts etc. Therefore managing your contacts can be a time consuming task. Within these [...]

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Be the first to comment - What do you think?  Posted by adminKB - March 12, 2012 at 8:31 am

Categories: CEO Corner, CRM, CRM Software, Commence News, Contact Management Software, linkedin, online contact management, social media, twitter   Tags: , ,

Tweeters Behaving Badly: Why You Need To Think About Personas as Part of Your Social Media Strategy - Story From: CRMOutsiders

By Chris Bucholtz One of the things social media allows us to see clearly and instantly is that some people don’t get social media. I see this every day in the CRM Outsiders Twitter feed (we’re @CRMOutsiders, by the way). Many of the people following us and being followed by us pre-date my arrival, including … Continue reading »

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Be the first to comment - What do you think?  Posted by adminKB - December 6, 2011 at 4:47 pm

Categories: CRM, Social CRM, SugarCRM, Uncategorized, social media, twitter   Tags: , ,

SCRM Basics: Twitter, Why and How - Story From: CRM Outsiders

A few years ago, when I worked over in San Francisco, I would occasionally  commute using the “casual car pool” system – in other words, at a designated congregation point, I’d get into a vehicle with a total stranger so that person could save bridge toll and I could save bus money.  It was less [...]

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Be the first to comment - What do you think?  Posted by adminKB - October 4, 2011 at 12:57 pm

Categories: On-Demand CRM, Social CRM, SugarCRM, twitter   Tags: ,

Social Media & Your Career: Lead or Follow - Story From: The QuickBase Blog. Get more connected. Be more productive.

A lot of more senior leaders or people industries where social media isn’t the norm, don’t bother with it.  Maybe they think it’s just for the entertainment industry…or those marketing guys down the hall.  Maybe they think LinkedIn is for current job seekers, Facebook is for their high school-aged kids, and Twitter is just for [...] Related posts:

  1. Use Social Media for Your Career
  2. WikiLeaks Have You Spooked? Implement a Sensible Social Media Policy
  3. What is Your Personal Social Media Policy?

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Be the first to comment - What do you think?  Posted by adminKB - June 20, 2011 at 4:28 pm

Categories: Intuit QuickBase, facebook, linkedin, productivity, social media, twitter   Tags: , , , ,

Don’t Pull an Anthony Weiner - Story From: The QuickBase Blog. Get more connected. Be more productive.

Anthony Weiner, the New York Congressman who was caught sending lewd photos of himself to women online, will probably keep his job.  But he’s certainly not having a very good week.   “I exchanged inappropriate things with people and I’ve now got to deal with those consequences,” Weiner told Reuters this morning. Those consequences include major [...] Related posts:

  1. Do You Have a Personal Brand?
  2. Use Social Media for Your Career
  3. WikiLeaks Have You Spooked? Implement a Sensible Social Media Policy

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Be the first to comment - What do you think?  Posted by adminKB - June 10, 2011 at 11:47 am

Categories: Intuit QuickBase, social media, twitter   Tags: , , , ,

An InsideView Look at SugarCon and Sales Intelligence - Story From: CRM Outsiders

Last week was the annual SugarCRM Customer & Developer Conference called SugarCon. InsideView made a big announcement related to all SugarCRM users being preloaded with sales intelligence. The partnership comes at a time when sales people are overwhelmed with an explosion of data that leaves them spending more time searching for information and [...]

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Be the first to comment - What do you think?  Posted by adminKB - April 11, 2011 at 10:35 am

Categories: CRM, On-Demand CRM, SaaS, Social CRM, SugarCRM, Uncategorized, social media, twitter, web 2.0   Tags: ,

Get Social at SugarCon!!! (And Get a Great Rate) - Story From: CRM Outsiders

I am freshly back in the office (OK, maybe fresh is not the right word, more like jet-lagged and overwhelmed with emails and projects) after an awesome two-week press tour in Europe. The media and analysts I met were all amazing, and really seemed to “get” where SugarCRM is going, our unique value proposition to [...]

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Be the first to comment - What do you think?  Posted by adminKB - March 8, 2011 at 11:11 am

Categories: CRM, Conferences, On-Demand CRM, Social Business, Social CRM, SugarCRM, Uncategorized, social media, twitter, web 2.0   Tags: ,

Tibco’s Tibbr – Where’s the Customer in all This? - Story From: CRM Outsiders

After more than a year of silent anticipation (that’s a nice way of saying “no one really cared”) integration giant Tibco is launching its first stab at social with its product called Tibbr. Yes, Tibbr. While Tibbr may do a lot of what people might expect from a status-update focused tool, in my opinion it fails to [...]

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Be the first to comment - What do you think?  Posted by adminKB - January 24, 2011 at 1:29 pm

Categories: Application Design, CRM, On-Demand CRM, Social Business, Social CRM, SugarCRM, salesforce.com, social media, twitter   Tags: ,

7 Ways to Get More Fans and Followers - Story From: The Official Infusionsoft Blog

Social media is essential to many small businesses because they know it can result in more leads, more customer engagements and more buzz for their brand. You probably have established your social media presence for your business and then have been faced with the challenge of getting Fans and Followers. I wanted to help you [...]

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Be the first to comment - What do you think?  Posted by adminKB - January 11, 2011 at 5:15 pm

Categories: Email Marketing, Entrepreneur, Infusionsoft, Social Business, Tips, facebook, small business, social media, twitter   Tags:

The Compartmentalization of Social Profiles & Marketing - Story From: CRM Outsiders

I just checked out BranchOut, a new social site that is essentially a LinkedIn for facebook. The notion – keep all of your business contacts and information on BranchOut, without the total hassle of managing two completely separate profiles. This plays into a concept I was discussing yesterday with my associate and very socially savvy pal [...]

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Be the first to comment - What do you think?  Posted by adminKB - January 10, 2011 at 5:26 pm

Categories: CRM, On-Demand CRM, Social Business, Social CRM, SugarCRM, twitter   Tags: ,

Is Social a “Meatball on the Spaghetti” or “Layer in Your Lasagna?” - Story From: CRM Outsiders

Ok, I realize this post’s title may qualify for the most ridiculous I’ve done yet…but bear with me.  I promise it will (kind of) make sense in a bit. I was talking with Mitch Lieberman (@mjayliebs to most of you) and we were discussing how for many analysts and consultants – social is seen as a [...]

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Be the first to comment - What do you think?  Posted by adminKB - December 15, 2010 at 5:12 pm

Categories: CRM, On-Demand CRM, Social Business, Social CRM, SugarCRM, social media, twitter   Tags: ,

Five Questions to Ask Before Starting a Social Media Initiative - Story From: CRM Outsiders

Outsider’s note: This blog post originally appeared in the UK-based B2B Marketing magazine blog series. And, since I think these are points worth repeating (and I wanted to get a blog post out this week!) I am reprinting my thoughts here. Also note, while it’s true I am too lazy to change spelling back to [...]

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Be the first to comment - What do you think?  Posted by adminKB - December 2, 2010 at 9:26 am

Categories: CRM, On-Demand CRM, Social Business, Social CRM, SugarCRM, social media, twitter   Tags: ,

Social Apps Need to Grow Socially, NOT by Pushy Salespeople - Story From: CRM Outsiders

I just saw that Yammer landed a cool $25 million in new funding.  While that says a lot about the economy and the interest and expectations VCs have for the social space – it kind of scares me a little. What I mean is that while the cash is certainly good to keep a company running, [...]

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Be the first to comment - What do you think?  Posted by adminKB - November 30, 2010 at 11:02 am

Categories: CRM, On-Demand CRM, Social Business, Social CRM, SugarCRM, salesforce.com, social media, twitter   Tags: ,

Don’t Fear the Influencer (Now with More Cowbell) - Story From: CRM Outsiders

I was talking with some time Outsider and full time social smarts guy Mitch Lieberman via Twitter about Klout and why I think it is stupid. I mean, it is important to think about your advocates and influencers – but how can we really standardize someone’s level of influence? I am not sure the Klout algorithm [...]

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Be the first to comment - What do you think?  Posted by adminKB - November 18, 2010 at 6:19 pm

Categories: CRM, On-Demand CRM, Social Business, Social CRM, SugarCRM, social media, twitter, web 2.0   Tags: ,

The Cost of Business vs. the Cost TO Your Business – Take 2 - Story From: CRM Outsiders

Isn’t it funny how once you get and idea or object in your head, you start to see examples of the object or idea everywhere? Right after posting my latest blog post, I went over to check out Paul Greenberg’s ZDnet blog, which is always rife with something I can take away and mesh into my [...]

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Be the first to comment - What do you think?  Posted by adminKB - November 12, 2010 at 10:55 am

Categories: CRM, On-Demand CRM, Social Business, Social CRM, SugarCRM, social media, twitter   Tags: ,

Breaking Down the Social Silos: Qontext - Story From: CRM Outsiders

More and more we are hearing about companies looking to ditch email in favor of more social tools – cleaning out the inbox as it were. I do not think we will see email completely go away any time soon, but the use of electronic correspondence is changing. The social revolution has changed the way [...]

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Be the first to comment - What do you think?  Posted by adminKB - November 11, 2010 at 9:32 am

Categories: CRM, On-Demand CRM, Social Business, Social CRM, SugarCRM, social media, twitter   Tags: ,

Will “Social” Startups Suffer the Same Fate as Early E-Commerce Pure Plays? - Story From: CRM Outsiders

I was having an open discussion with an analyst today as part of a briefing about the latest version of Sugar 6, coming out in a couple weeks. This release has a lot of social media management capabilities – which I’ll wait to get into here on the blog closer to the announcement Anyway, [...]

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Be the first to comment - What do you think?  Posted by adminKB - November 2, 2010 at 1:59 pm

Categories: Application Design, CRM, E-Commerce, On-Demand CRM, Social Business, Social CRM, SugarCRM, social media, twitter   Tags: ,

Leaders, Managers and Social Media - Story From: CRM Outsiders

I think one of the exciting things about social media, and what has made it such a hot topic is the way that it seemingly amplifies the voice of the individual. Over and over, we hear stories about how a David of a customer took on a Goliath of a company, and won using social [...]

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Be the first to comment - What do you think?  Posted by adminKB - November 1, 2010 at 3:30 pm

Categories: CRM, On-Demand CRM, Social Business, Social CRM, SugarCRM, social media, twitter   Tags: ,